Masson Seeley Personnel are structured into areas of responsibility that benefit the customer. Professional administrators deal with the initial customer call either with immediate assistance or by transferring to a specialist. The areas of specialisation available directing to the customer are:
- Estimating
- Purchase and Sales Ledger Accounts
- Technical Support
- Information Technology
- Design and Drawing
- Project Management
- Sales Support
- Customer Services
The computer database system used within the company is networked so that inter-department communication is efficient to allow a quick response time for Customer Service where two or more departments are involved.
The remaining personnel are supporting the above team with:
- Marketing analysis and Product sourcing
- In house Manufacture of signage, implementing extensive production facilities
- Design
- Stock Control
- Packing and despatch
- Company owned Installation crews
- Quality Control
All design and manufacturing records kept are customer based so that we are able to assist in the choice of product, based on previous experience and to ensure that all sign designs will match when required.
Sales personnel are always available to visit and assist the customer with specific signage. Because of our concentrated coverage over the UK, there are always other local customers to visit and make sales calls viable.
