Consultation & Surveying
This is one of the most important aspects of customer service. Our experienced project managers design wayfinding schemes from an initial customer brief and will propose a sign schedule created from plans or from a site survey as appropriate. Visuals are prepared to show the sign family and a description of fixing methods accompanies the location plans indicating each sign position.
Where beneficial to the customer, project managers are happy to be part of a steering committee when reviewing signage over a period of time.
For many customers we remove signage problems and will take the action necessary when departments change and move.
Part of our commitment is the optional provision of a signage compendium, prepared specifically for their needs ensuring future compatibility of design.
Wayfinding Concepts & Manufacture
Masson Seeley has a long history working with the healthcare industry, designing wayfinding schemes and supplying sign systems. We are fully briefed in the requirements of the NHS Wayfinding Design Guidelines
The NHS Wayfinding Guidelines are intended to assist designers when creating wayfinding schemes for hospitals and healthcare premises. Its primary aims are:
To raise awareness of the need to implement efficient and effective wayfinding schemes.
To ensure that wayfinding schemes take into account the recommendations and requirements of current and future legislation, such as the Disabilities Discrimination Act.
To promote a consistent image at NHS sites by adoption of the NHS Corporate Identity Project.
Delivery / Installation
In order to offer a comprehensive service, at Masson Seeley we use our own fitters who are trained for the role in both skill and safety.
Certification includes (but not limited to):
IPAF & PASMA
Smaller signage for supply only is delivered by carrier or larger consignments by our own dedicated transport